FAQs

1) What is the best way to contact you?

As we are an internet based company the best method to contact us is by email crawlher@gmail.com.

2)When will my order ship?

• We strive to ship in 7-10 business days (doesn't include weekends or holidays).
• Once we had your package to the shipping company we no longer have any control over it and are at their mercy. 

3) What is your return/exchange policy?

start here

4) Customs duty

Buyers are responsible for paying import charges. Customs duty is a charge applied to shipments by the receiving country or region's customs authority for shipments that are above the de minimis. Customs duty is calculated based on the following factors:

• the product’s declared value and shipping costs
• the product category as determined by the HS code (Harmonized Item Description and Coding System)
• the country or region of origin
• the destination country's tariff rates
• applicable trade treaties

 

5)How do I enter discount code

 

 

6) How do I become a brand ambassador?

Feel free to send us your social media links and we will check you out and fet you added to our list of future potential ambassadors