FAQs

Contact Us

 customersupport@crawlher.com

Order Processing & Handling

  • We strive to ship in 7-10 business days (doesn't include weekends or holidays).
  • Once we had your package to the shipping company we no longer have any control over it and are at their mercy. 

Customs duty

Buyers are responsible for paying import charges. Customs duty is a charge applied to shipments by the receiving country or region's customs authority for shipments that are above the de minimis. Customs duty is calculated based on the following factors:

  • the product’s declared value and shipping costs
  • the product category as determined by the HS code (Harmonized Item Description and Coding System)
  • the country or region of origin
  • the destination country's tariff rates
  • applicable trade treaties

 

Using Discount Codes 

 

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